The primary target of HCA's Emergency Relief program is to provide a safety net for families and individuals experiencing financial distress or hardship and have limited means or resources to help them alleviate their financial crisis.


Depending on individual circumstances the assistance we are able to provide for those in financial crisis includes food/petrol vouchers, medications, help with utility bills (electricity, gas, water and Telstra), referral to other agencies.


Our assistance is based on individual assessment.

Appointments can be made from 9:30am for the following locations:



Eligibility Requirements:


  • Experiencing financial difficulties such as food, travel, medications or paying utility bills (please note we are unable to assist with rent, mortgage or debt consolidations)

  • Live in Parramatta, Hills, Blacktown, Hawkesbury areas


Documentation Required:


  • Centrelink Income Statement or proof of application or

  • Payslips/bank statements providing evidence of low income or financial difficulties (if applicable)

  • A full copy of Energy or Telstra bills if you require assistance with these (not reminder notices).

  • Bill from Sydney Water & letter/statement from Real Estate, if you are renting, is required for us to be able to assist through Sydney Water Payment Assistance Scheme (PAS). Please note, we are unable to assist with water bills if you are a public housing client.

  • Scripts for medication


Hills Community Aid staff and Volunteers have the right to be treated with dignity and respect, the right to work in safe and healthy conditions, and to not be threatened or subject to inappropriate or offensive language.

Thank you 

Community Transport


Hills Community Aid

390 Windsor Road

Baulkham Hills

NSW 2153

Copyright © 2020 Hills Community Aid All rights reserved

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